Frequently Asked Questions
We offer a complete range of products dedicated to aesthetic medicine: hyaluronic acid fillers, skin boosters, threads, chemical peels, cosmeceuticals, cannulas, and accessories. All our products are carefully selected for their effectiveness, safety, and compliance with applicable regulations.
Our online store is strictly reserved for qualified professionals in the medical and aesthetic fields. During registration, proof of your professional status (such as a license or registration number) will be required to validate your account and access our products.
Yes, all our products are 100% authentic, sourced directly from official manufacturers or licensed distributors. Each item is delivered in its sealed packaging, with batch number, manufacturing date, and expiration date to ensure full traceability
Yes, we deliver to most European countries and internationally. During checkout, you will be able to verify if your country is eligible for delivery.
As soon as your order is shipped, you will receive an email with a tracking link so you can follow your parcel in real time. This information is also available in your customer account.
Yes, payment in installments is available through secure partners (e.g., Klarna), depending on your order amount and country of residence. This option will be offered at checkout if eligible.
Yes, you can mix as many references as needed in a single order. Whether you buy one unit or several, our platform allows you to manage your needs freely and efficiently.
No, all prices displayed are exclusive of VAT. VAT is automatically calculated during checkout based on your status and delivery country.
Yes, our team is available to help you choose the most suitable products for your specific practice or specialty. We can also advise you on new launches and product combinations.
Please contact our customer service within 48 hours of receiving your order. We will arrange for a return or replacement according to our satisfaction guarantee policy.